PRIVACY POLICY
Effective Date: 08/01/2025
Redemption Network (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data across our website, donation forms, service intake tools, and community complaint portals, including but not limited to [https://www.groundup26.com].

We collect the following types of information:

When you use our website, submit a form, sign up for services, or make a donation, we may collect:

• Name
   
• Email address
   
• Phone number
   
• Mailing address
   
• Organization or business (if applicable)
   
• Payment or billing information (via secure processor)
   
• Any other info you voluntarily submit
   

Through intake forms or complaint submissions, we may collect:

• Personal stories or testimonies
   
• Public service complaint details
   
• Identifying information about third parties (only if voluntarily submitted)
   

When you visit our website, we may automatically collect:

• IP address
   
• Browser type
   
• Pages visited
   
• Time spent on site
   
• Device type
   

We use collected data to:

• Provide services, resources, and case tracking
   
• Route complaints or service requests to relevant third parties (e.g., public officials or nonprofits)
   
• Send donation receipts or updates
   
• Improve our website and outreach tools
   
• Communicate via newsletters, updates, or outreach (only if you opt in)
   
• Ensure accountability in how community issues are addressed
   
• Comply with applicable laws or legal obligations
   

• All payment data is processed securely through third-party platforms (e.g., PayPal, Stripe).
   
• We do not store or have access to full credit/debit card numbers.
   
• Donation history may be recorded for bookkeeping, donor communication, and tax acknowledgment.
   

We never sell your personal information. We may share your data only under these circumstances:

• With your explicit consent, for example, when routing a complaint to a government office
   
• With third-party service providers (e.g., payment processors, CRM or email tools)
   
• When legally required (e.g., court order, fraud prevention, law enforcement)
   
• To protect our users, organization, or others in the case of suspected threats
   

We use cookies to:

• Understand how visitors interact with our site
   
• Save user preferences (e.g., login or form progress)
   
• Improve website speed and function
   

You may control cookie settings in your browser. Note: disabling cookies may impact site experience.

We use industry-standard protections, including:

• SSL encryption
   
• Secure databases and limited internal access
   
• Routine backups and data integrity checks
  However, no platform is 100% immune to risk. We cannot guarantee complete security.
   

You have the right to:

• Access or request a copy of the information we hold about you
   
• Request correction or deletion of your data
   
• Opt out of email communications at any time
   
• Withdraw any previously given consent
   

To exercise any of these rights, contact us at [Insert Email Address].

We do not knowingly collect data from children under 13. If we learn we have collected such data, we will delete it immediately.

Our site may link to or integrate with third-party platforms (e.g., government forms, media content, payment processors). We are not responsible for their privacy practices. Please refer to their policies.

We retain user data only as long as necessary to:

• Fulfill the purpose for which it was collected
   
• Comply with legal or financial requirements
   
• Maintain accountability records
   

You may request deletion at any time, subject to applicable law.

We may revise this Privacy Policy occasionally. Updates will be posted with a revised effective date. Continued use of our site or services after changes implies your acceptance.

Redemption Network

225 7th street Parkersburg, WV 26101
Email: redemptionnetwork@outlook.com